Global automaker creates extended warranty management platform in partnership with Objective

Speed in delivery ensured optimal Time to Market for the automaker and increased process efficiency

This Objective client is one of the world’s most important manufacturers of automobiles and motorcycles. Aiming to stay competitive in the market, their goal was to expand their products to an even broader audience. To this end, they hired Objective to enable, through development on the Liferay platform, a portal for managing and selling extended warranties for pre-owned vehicles.

Time to Market challenge

The main challenge for this client was reducing the Time to Market. The project had been in development for a year, with only one of the nine required modules completed. During this period, the automaker’s competitors began launching similar products, increasing the urgency to get the platform to market as quickly as possible. To address this challenge and launch the product within the ideal timeframe, the client turned to the expertise of Objective consulting, which has served over 45 clients globally.

Speed and quality in delivery

The Objective team worked on two distinct fronts for the platform development. While the first team analyzed the legacy code (ensuring security compliance, quality, and necessary adjustments), the other team mapped the scope and prototyped the following flows. With a continuous delivery strategy using the Kanban model, the system was delivered in just 3 months, bug-free and within the client’s expected timeframe.

The power of continuous delivery

During the platform development, 9 APIs were integrated, 5 systems connected, 80 flows mapped, and 500 test scenarios applied. These processes allowed the integration of the platform with dealerships and insurers, vehicle certification, and efficiency gains for the automaker. This project was based on data-driven and transparent management with continuous delivery interaction, which promoted a “reliable, transparent, and collaborative relationship” according to feedback from the client’s stakeholders.

After the product launch, the Objective team worked on developing new functionalities, such as billing, query, and reporting modules, as well as integrating new dealerships and insurers. Continuous value deliveries enabled the client to launch the product to market with the necessary speed and quality to stand out against competitors.

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